Your satisfaction is our success.
Frequent asked Questions

Our nannies are professional caregivers. They have been trained at a six month caregiving course that is recognized by Technical Education and Skills Development Authority or they have a minimum of one year caregiving experience. Our career nannies also have overseas college education in professions such as teaching, child development, nursing, midwifery, occupational therapy and physical therapy.    

How are your candidates screened?

Our candidates screened based on their qualifications, work experience, and reference. Medical examination and police clearance are checked by Canadian Embassy prior to approving the visa application.

How long does the hiring process take?

Generally the process of hiring an overseas nanny takes up to 5 to 9 months also depending on the country they are coming from. 
The processing time is dependant on time taken by Canadian Embassy to approve the candidate’s visa application, which is beyond our control. 
Hiring a local candidate can be done in around the same amount of time but then you won't have wide selection. When you hire an overseas applicant you will have more choices and able to select the best fit nanny for your family.

How much does a nanny cost?

Nannies wages are determined by Service Canada based on the province and area of the region. Depending on the city and province you live in, they can cost from $10-17 / hour. 

Please refer to the link for other provincehttp://www.hrsdc.gc.ca/en/workplaceskills/foreign_workers/advertReq/wageadreq.shtml#tphp

Information on the employment standards of Alberta:http://www.employment.alberta.ca/SFW/1224.html

Please note that CRA reserves the right to change deductions

What is the In house caregiver program?

The in house caregiver program allows professional caregivers to work in Canada. Caregivers are individuals who are qualified to work without supervision in a private household providing care for children, elderly persons or people who have disabilities. 

Are in house caregivers allowed to do housekeeping?

Yes, However it is clearly stated under the program that the main duty of a live-in caregiver is to look after the needs of their clients and light housekeeping may be a part of that care.

If you have any other questions or concerns, please feel free to call us. You can reach us seven days a week, including evenings. For more information about the live-in caregiver program, you can visit:

General information:

For hiring a in house caregiver: 

Canada Customs and Revenue Agency: 

What are the responsibilities of an employer?

Employer is responsible to deduct nanny’s income tax, EI and CPP and remit that to Revenue Canada. As an employer you are also required to keep payroll records and provide your nanny with a pay stub. Employers are also entitled to pay one way airfare of applicant from their home country , WCB payment for their nanny and  Health insurance. 

What happen if it doesn’t workout?

We stand behind our guarantee.
Provided that the nanny is being paid on time and well treated, Our placement guarantee is anywhere from 3 months and up provided you obey with your provincial labor standard laws.

​We provide full assistance with your LMIA

Labour Market Impact Assessment (LMIA) application to hire a Live-in Caregiver.  

If you have found an overseas Live-in Caregiver or a nanny who is already in Canada and still under the Live-in Caregiver program on your own and want to ensure the LMIA paperwork is handled correctly and in a timely manner, we can help!

Our ICCRC licensed Immigration Consultant assists you to obtain a Labour Market Impact Assessment.

We also ensure that the terms of the employment stated on the application are in line with Provincial Labour Standards.

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